Privacy Policy

At Balanced Home Apothecary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or make a purchase from our store. By accessing our website or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect:

We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or contact our customer support team. The types of information we may collect include:

Name, email address, phone number, and shipping address.
Payment information, such as credit card details or other payment method details.
Information provided voluntarily, such as product reviews and surveys.
Information collected automatically, including IP address, device type, browser type, and browsing behavior.

2. Use of Information:

We use the information we collect for the following purposes:

To process and fulfill your orders and provide customer support.
To send order confirmations, shipping notifications, and updates regarding your purchases.
To improve our products, services, and website based on your feedback and preferences.
To send promotional materials, newsletters, and marketing communications if you have opted-in to receive them.
To detect and prevent fraudulent activities and ensure the security of our website.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing of Information:

We may share your personal information with third parties under the following circumstances:

With service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping partners).
With analytics and marketing tools to analyze website traffic and user behavior.
With legal authorities if required to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
With your consent, in situations not covered by this policy.

4. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your web browser settings. For more information, please refer to our Cookie Policy [provide a link to your Cookie Policy].

5. Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and regularly update our security measures to ensure the safety of your data.

6. Third-Party Websites:

Our website may contain links to third-party websites that operate independently. We are not responsible for the content, privacy practices, or security of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Children's Privacy:

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately to have it removed.

8. Changes to the Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be indicated at the beginning of the policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at urtonco@gmail.com.

Thank you for trusting Balanced Home Apothecary. We value your privacy and strive to provide a secure and enjoyable shopping experience.